Communication for Pharmacy Technicians
Provides the pharmacy technician student with an analysis of interpersonal communications (including principles practices and procedures) as well as an in-depth discussion of the practical application of communication to pharmacy practice. The analysis of interpersonal communications component includes such topics as communication perceptions and barriers listening responding assertiveness and non-verbal communication. The practical application component includes such techniques as role-playing group discussion and interviewing.
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In their own words...
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